Software terms / EULA
Terms for software delivery, use, maintenance and support.
The published software terms of comemso electronics GmbH define the framework for standard software, use rights, customer-specific modifications, maintenance and support.
Official title: “Terms and Conditions for the Delivery and Maintenance of Software Products”. Updated 12/2021, version 1.0, 8 pages.
Software Delivery and Maintenance
Use rights · modifications · maintenance · support
Scope
Software as delivered, licensed and maintained.
The scope covers standard software and its intended operation. Maintenance and support apply where agreed.
Delivery and use
Programs, documentation, interfaces, compatibility context, licence scope and technical protection mechanisms.
Modifications and enhancements
Specifications, implementation, source-code delivery only where agreed and formal change requests.
Maintenance and support
Further-developed versions, defect remedies, telephone support, tele support and customer obligations.
Document structure
What the software terms cover
Delivery of software products
Scope of contract, machine-readable delivery, documentation, interfaces and third-party software context.
Right of use
Contract-defined licence scope, designated systems, compatible configurations and restrictions.
Customer obligations
System environment, cooperation, backup, security, inspection and use within the agreed licence.
Requirements for modifications and enhancements
Detailed specifications, customer assistance, written change requests and adapted commercial terms.
Maintenance and support obligations
Further-developed versions, defect removal, support routes, tele support and maintenance of extensions.
Charges and payment
Licence fees, separately remunerated support services, taxes and consequences of delayed payment.
Defects and liability
Reproducible defect information, remedy, customer cooperation, limitation periods and liability provisions.
Confidentiality and governing law
Confidential information, restrictions on disassembly or decompilation, written amendments, German law and venue.
Contract relationship
The EULA does not replace the GTC.
The GTC describe the general customer-project framework and explicitly point software licences to the special software terms. The concrete offer, order confirmation, licence scope and project-specific agreement remain part of the applicable contractual context.
Authoritative source
Use the complete 8-page PDF.
This HTML page provides orientation only. The official PDF and the contract-specific documents determine the applicable rights and obligations.
Official contact
Need clarification about this document?
Use the responsible contact route for the governing text and current revision.