Contact & Support
Learn to configure tests and interpret results
Develop practical skills with the comemso test system your team uses. We agree the training level, test task and learning goals so participants can practise the workflows they need.
From functions to confident decisions.
Training and workshops
Practise with the product, standard and measurement and evaluation methods used in your engineering work.
comemso system
Product
Functions
- Application
Test object
- Standards
Scope
- Practice
Evidence
- Handover
Confidence
Built for standards. Designed for people.
01 / Contact & Support
Training for the tasks your team performs
Participants learn to carry out their workflows and recognise when they need help from another specialist.
Getting started as an operator
Learn to connect the system, select the released workflow, run the task and save the required result.
Engineering application workshop
Configure the system for your DUT (device under test), explore the relevant technical layers and interpret the recorded evidence.
Administrator and integration training
Learn to manage users, releases, projects, interfaces, data paths and automation within the supported configuration.
Service technician workflow
Practise the guided field workflow, from prerequisite checks and diagnosis to documented return to service.
Train-the-trainer
Prepare internal trainers to teach the released workflow using examples from your organisation.
Focused update workshop
Focus on a new release, standards-related workflow, product extension or process change without repeating the full onboarding programme.
- Known start and safe state
- Run selection and prerequisites
- Result, report and shutdown
- DUT and counterpart roles
- Signals, protocol, power and timing
- Deviation and root-cause workflow
- Configuration and version control
- Data and report governance
02 / Contact & Support
Choose live training, a workshop or e-learning
On smaller screens, scroll the table horizontally to see every column.
| Format | Delivery format | Suitable for |
|---|---|---|
| Product onboarding | Live remote or on-site | Getting started with the delivered configuration and its operating workflow. |
| Application workshop | Remote or on-site, using the agreed DUT context | Test strategy, system configuration, evidence and engineering interpretation. |
| Hands-on laboratory workshop | On-site | Practical exercises with the agreed system, DUT or training counterpart. |
| E-learning | Self-paced customer access | Recurring onboarding, product functions, firmware updates, troubleshooting and standards context. |
| Train-the-trainer | Live plus reusable materials | Training more colleagues while keeping the agreed workflow consistent. |
| Release update | Focused live session or e-learning | Changed functions, compatibility, migration and revised operating rules. |
03 / Contact & Support
Training for your test system and application
We build the agenda around your delivered hardware, licensed software, application and the responsibilities of the participants.
EVCA
Communication, simulation, analysis, interoperability, MCS, EMC-related workflows and automation according to the configured system.
Easy Chester
Production, commissioning, service, inspection and calibration workflows according to the selected Easy Chester system.
Battery Cell Simulator (BCS)
Practise cell, sensor, current, balancing, isolation and fault scenarios according to the installed Battery Cell Simulator configuration.
comframe
Project structure, configuration, synchronised data, standards-aware analysis, automation, reporting and released interfaces.
Standards context
Learn the relevant terminology, states, expected sequences and edition-specific requirements. The official standards remain the reference.
Evidence and governance
Work with run identifiers, versions, configuration, reports and exports, following your organisation’s retention and review process.
04 / Contact & Support
Learn the workflow, then practise it
The aim is for participants to carry out the agreed tasks independently after the workshop.
Align the role
Agree who will attend, their responsibilities and the decisions they need to make.
Establish the baseline
Confirm the system, software, licences, DUT, interfaces, safety requirements and training environment.
Explain the workflow
Show how product functions support the application, relevant standards and required evidence.
Practise with scenarios
Run prepared tasks, deviations or fault examples within the agreed training scope.
Review the evidence
Review results, reports and traces, including the criteria for involving support.
Transfer ownership
Agree the job aids, internal onboarding, responsibility for updates and contact route for further support.
05 / Contact & Support
Six inputs for a useful training agenda
Operators, engineers, administrators, service technicians, trainers or mixed groups.
Product, generation, options, software, licences and planned update status.
EV, EVSE (electric vehicle supply equipment, or charging station), interoperability, MCS, EMC or battery management system (BMS), including relevant test direction.
Describe the tasks and decisions participants should be able to complete independently after training.
Remote, on-site, laboratory, field, production, available DUT and safety constraints.
Training language, materials, exercises and required participation record or handover.
06 / Contact & Support
Combine live training with resources for continued learning
E-learning Portal
Review product functions, updates, troubleshooting and standards context within your access entitlement.
Knowledge Center
Navigate topics by application, standard, capability and test objective.
Resources Library
Find current brochures, checklists, webinars, videos and configuration sheets.
Application Support
Prepare a reproducible support request when you need help with a test result.
08 / Contact & Support
Discuss the skills your team needs
FAQ
Frequently asked questions
Which products can training cover?
Training follows your delivered test system and the roles of the participants. Easy Chester training covers standalone operation without a laptop. comframe is covered in separate software training for compatible EVCA, Calimera and Battery Cell Simulator configurations.
Is training available remotely and on site?
Yes, training can be remote or on-site. We agree the format based on the learning objective, equipment, DUT access, safety, location and commercial conditions.
Does training certify personnel?
Not by default. A participation record or internal competence check is different from an accredited personnel certification. Any certification claim must name the issuing body and approved scheme.
Can a workshop use our own DUT and test environment?
Yes, once the environment, confidentiality, safety, interfaces and preparation are agreed. A workshop using your DUT usually needs more preparation than product onboarding.
What is included in the E-learning portal?
The portal covers product functions, firmware updates, troubleshooting examples, standards context and onboarding. Your maintenance package and current entitlement determine which content you can access.
Can training cover ISO 15118 or other charging standards?
Training can explain the standard context needed to operate the configured system. It does not replace the official standard, a conformance assessment or legal interpretation. The relevant part, edition, DUT role and product release must be stated.
What does this service include, and what should we agree in advance?
Agree the participants, learning goals and available test environment. The answers below explain product scope, delivery formats and preparation for a practical workshop.
Training for your team
Build the skills for your test workflow
Use the six inputs above to discuss a suitable training session with comemso.